Shipping and returns

At ForEVA, every set of custom-fit EVA car mats is made to order based on your vehicle specifications and selected color combinations.

We ship to all 50 U.S. states and Washington, D.C., using UPS and other reliable shipping carriers.

Production & Delivery Times

Because our mats are custom-made, production time may vary depending on order volume, vehicle specifications, and customization options.

Once your order has been manufactured and shipped, delivery typically takes 5–10 business days, depending on your location and the shipping carrier.

Delivery times are estimates and may vary due to carrier schedules, weather conditions, holidays, or circumstances beyond our control.

You will receive a shipping confirmation and tracking information once your order has been dispatched.

Shipping Costs

ForEVA offers free standard shipping on eligible orders within the 48 contiguous United States, subject to our standard shipping allowance.

For deliveries to Alaska, Hawaii, and other remote or high-cost locations, additional shipping charges may apply.

If the actual shipping cost exceeds our standard shipping allowance, the customer is responsible for paying the difference.

Any additional shipping charges will be calculated and communicated to the customer for approval before production begins.

We will not begin manufacturing an order requiring additional shipping payment until the customer has approved the additional charges.

If the customer does not agree to the additional shipping cost, the order may be canceled before production begins, and a full refund will be issued to the original payment method.

No additional shipping fees will be charged without the customer's consent.

Ordering & Payment

Ordering your custom ForEVA mats is simple:

Select your vehicle's year, make, and model.

Choose your preferred mat configuration, material color, and edging color.

Enter your contact information and shipping address.

Review your order details and complete payment securely at checkout.

If additional information is required to confirm vehicle compatibility or product specifications, our team may contact you before production begins.

We accept the payment methods displayed at checkout, which may include major credit and debit cards and supported digital payment options.

Returns & Refunds

At ForEVA, we want every customer to be satisfied with their purchase. Each set of EVA car mats is manufactured according to the vehicle specifications and customization options selected at checkout.

If you experience an issue with your order, please contact our customer support team so we can review the situation and assist you.

Before Requesting a Return

If your mats do not appear to fit correctly, please make sure they have been properly positioned and installed in your vehicle.

In many cases, installation or fitment concerns can be resolved with guidance from our support team.

Please contact us before cutting, trimming, modifying, or altering the mats.

Custom-Made Products

Because ForEVA mats are made to order, returns for change of mind, personal color preferences, or incorrect vehicle information provided by the customer are generally not accepted.

Exceptions may be considered at our discretion or where required by applicable law.

This policy does not limit any rights customers may have regarding defective, damaged, or incorrectly supplied products.

Return Requirements

For returns approved by ForEVA, the following conditions generally apply:

The mats must be unused and free from damage, wear, or unauthorized modifications, except where the return concerns a defect or an error by ForEVA.

Original packaging should be retained whenever possible.

The customer must provide an order number and proof of purchase.

All return requests must be submitted to our customer support team before shipping any products back.

Returned products must be securely packaged and shipped according to the instructions provided by ForEVA.

Please do not return products without first receiving return authorization and instructions.

Damaged, Defective, or Incorrect Products

If your order arrives damaged, contains a manufacturing defect, or does not match your confirmed order specifications, please contact us and provide:

Your order number.

A description of the issue.

Clear photographs showing the problem.

Photographs of the packaging, if the item was damaged during shipping.

Our team will review the information and may request additional details to determine the appropriate resolution.

If we confirm a manufacturing defect or an error on our part, we will provide an appropriate remedy, which may include a replacement or refund at no additional cost to you.

If a return is required due to a confirmed manufacturing defect or an error by ForEVA, we will cover reasonable return shipping costs.

Refund Processing

Approved refunds will be issued to the original payment method.

The time required for funds to appear in your account may vary depending on your bank or payment provider.

For returns approved for reasons other than a manufacturing defect or an error by ForEVA, any applicable return shipping costs will be communicated before the return is authorized.

Customer Support

For questions about shipping, payment, installation, returns, or your order, please contact us:

ForEVA

Email: [email protected]

Please include your order number whenever possible so we can assist you efficiently.