Terms of sale

Last updated: October 20, 2026

Welcome to ForEVA. These Terms of Sale apply to purchases made through forevamats.com. By placing an order, you agree to these terms, subject to applicable law. Please also review our Shipping & Returns Policy and Privacy Policy. 1. Products and Customization ForEVA manufactures custom-fit EVA automotive floor mats based on vehicle-specific patterns and customer-selected options.

Customers must provide accurate vehicle information, including year, make, model, trim, and any additional details requested during checkout.

Product colors and textures may vary slightly from images displayed online due to screen settings, lighting, and normal material variations. 2. Order Placement and Confirmation After placing an order, you will receive an order confirmation using the contact information provided at checkout.

We may contact you to verify vehicle compatibility, customization options, or delivery information before production begins.

If we cannot fulfill an order, we will notify you and refund any payment collected for the unfulfilled items. 3. Pricing, Taxes, and Payment All prices are displayed in U.S. dollars unless otherwise stated.

Applicable sales taxes and standard shipping charges, if any, will be displayed during checkout.

Any additional shipping charges requiring a separate quote will be communicated for approval before production begins.

Payment must be completed using one of the payment methods available at checkout.

If a material pricing or product description error is discovered, we will contact you before proceeding. You may accept the corrected terms or cancel the affected order for a full refund. 4. Production and Delivery Times ForEVA mats are made to order according to your vehicle specifications and selected customization options.

Production typically takes up to 3 business days after payment is confirmed and all necessary order details have been verified.

If additional shipping charges require approval, production will begin only after the customer approves those charges.

Once production is completed and the order is shipped, delivery typically takes 5–10 business days, depending on the destination and shipping carrier.

For orders that do not require additional verification or shipping arrangements, the estimated total processing and delivery time is approximately 8–13 business days.

Business days exclude weekends and U.S. federal holidays.

Delivery estimates are not guaranteed. If we cannot ship within the promised timeframe, we will notify you and provide the options required by applicable law, including consent to a revised shipping date or cancellation with a prompt refund. 5. Shipping Locations and Charges ForEVA ships to all 50 U.S. states and Washington, D.C., using UPS and other reliable shipping carriers.

Free standard shipping is available on eligible orders within the 48 contiguous United States, subject to our standard shipping allowance.

Additional shipping charges may apply to Alaska, Hawaii, remote destinations, or other locations where shipping costs exceed our standard allowance.

If the actual shipping cost exceeds our standard allowance, the customer is responsible for the additional amount, subject to prior approval.

Any required additional shipping charges will be calculated and communicated to the customer before production begins.

We will not charge additional shipping fees or begin production on an order requiring such approval without the customer's consent.

If the customer declines the additional shipping cost, the order may be canceled before production begins for a full refund to the original payment method. 6. Order Changes and Cancellations Please contact ForEVA as soon as possible if you need to modify or cancel an order.

Orders may be canceled for a full refund before production begins.

Once production has started, changes or cancellations requested for personal preference may not be possible because the mats are manufactured according to individual specifications.

This restriction does not affect cancellation or refund rights arising from shipment delays, product defects, errors by ForEVA, or applicable law. 7. Returns and Refunds Because ForEVA mats are custom-made, returns solely due to a change of mind, personal color preferences, or incorrect vehicle information supplied by the customer are generally not accepted.

Exceptions may be considered at our discretion or where required by applicable law.

If an item arrives damaged, contains a manufacturing defect, or does not match the confirmed order specifications, please contact us for assistance.

All returns must be coordinated with our customer support team before products are shipped back.

Approved refunds will be issued to the original payment method. The time required for funds to appear depends on the bank or payment provider.

For detailed return procedures, please review our Shipping & Returns Policy.

Nothing in these terms limits consumer rights or remedies that cannot be excluded under applicable law. 8. Damaged, Defective, or Incorrect Products If your order arrives damaged, contains a manufacturing defect, or differs from the confirmed specifications, please contact us and provide: - Your order number. - A description of the issue. - Clear photographs showing the problem, when available. - Photographs of the packaging if the item was damaged during shipping. Our team will review the information and may request additional details.

If a manufacturing defect or an error by ForEVA is confirmed, we will provide an appropriate remedy, which may include a replacement or refund at no additional cost to you.

If a return shipment is necessary due to a confirmed manufacturing defect or an error by ForEVA, we will cover reasonable return shipping costs. 9. Installation and Vehicle Safety Customers must ensure that mats are correctly positioned and securely installed before driving.

Floor mats must never interfere with the accelerator, brake, clutch, or other vehicle controls.

Do not place ForEVA mats on top of existing floor mats.

Use compatible factory retention points or supplied retention hardware where applicable.

Before driving, verify that the mats remain securely positioned and do not interfere with pedal movement.

If a mat shifts, cannot be secured, or interferes with vehicle controls, discontinue use and contact ForEVA for assistance. 10. Product Care For routine cleaning, remove the mats from the vehicle, shake out loose dirt and debris, rinse with water, and allow them to dry before reinstalling.

Avoid exposing mats to open flames, excessive heat, harsh chemicals, or unauthorized modifications. 11. Product Information and Warranties We strive to provide accurate product descriptions and vehicle compatibility information.

Any express product warranty, if offered, will be described separately.

Nothing in these Terms of Sale excludes warranties, consumer protections, or remedies that cannot legally be limited. 12. Limitation of Liability To the extent permitted by applicable law, ForEVA is not liable for indirect, incidental, or consequential losses arising from purchases or use of our website.

Nothing in these terms excludes or limits liability for personal injury caused by negligence, defective products, fraud, or any other liability that cannot legally be excluded. 13. Changes to These Terms ForEVA may update these Terms of Sale from time to time.

The terms applicable to a purchase will generally be those in effect when the order was placed, unless otherwise required by applicable law or expressly agreed with the customer. 14. Contact Information For questions about orders, payments, shipping, cancellations, returns, or these Terms of Sale, please contact:

ForEVA Email: [email protected] Website: https://forevamats.com

Please include your order number whenever possible.